About Quatrro Processing Services

Quatrro Processing Services Inc. (QPS) is a registered US business unit of Quatrro Global Services addressing opportunities in Global Payments industry covering Cards and Payments Processing, Fraud & Risk Management and Analytics.

Cards and Payment Processing Services:
Quatrro Services links both conventional and alternative payments to a non-legacy card processing platform to ensure financial institutions and banks remain at the forefront of change.

Quatrro’s service offerings help banks, credit unions and other financial institutions fulfill the dynamic and ever changing customer needs, payment modes and patterns with urgency and timeliness that the marketplace demands without any upfront investments in technology and infrastructure.

Transaction Monitoring and Chargeback Management:
Quatrro provides financial institutions as well as merchants (e-commerce and traditional), access to seasoned fraud analysts that serve as an extension of their fraud department. Quatrro offers 24/7/365 days support - especially beneficial during evenings, weekends and holidays. The services are technology adaptable and cover the following retail channel transactions:

  • Cards (credit, debit and prepaid)
  • Card-not-present
  • Check, ACH and AML
  • Checks
  • ACH & Wire
  • ATM
  • Mobile and Online Payments

Quatrro complements its client’s current fraud management systems, platform and work flow by adding a layer of human intelligence and providing support for after hours, weekends and holidays.

In addition to the Transaction monitoring services provided by Quatrro, we have a robust solution for Dispute Management/Charge-backs.

Big Data and Advanced Analytics Services:
Quatrro’s Big Data Analytics offerings incorporate suitable openly available external data from social networks, forums, blogs – the internet of things - along with all available internal data – both structured and unstructured, to deliver analytical decision support insights unattainable with regular internal data analysis.

Quatrro Analysts:

  • Provide dynamic rules management
  • Analyze the performance data and provide ‘real time’ insights into latest fraud trends
  • Analyze sophisticated portfolio trends and merchant behavior
  • Provide support in updating rules and fraud scorecard / model building
  • Work as a twin engine – strong operations with expert analytical support

Quatrro currently supports

  • Multiple financial institutions in United States (FIs include – Fortune 10 Banks, Credit Unions and Community Banks)
  • Several banks outside North America for providing Business Analytics and Risk and fraud management

About Quatrro

Quatrro is a global services company with over 3,300 associates around the globe offering business and knowledge processing services to over 80 enterprises, 15,000+ SMB & SOHO customers and 1,000,000 retail customers, seeking higher operational effectiveness, greater flexibility and lower operating costs. For over 6 years, companies have been relying on us to leverage the benefits of globalization and gain a competitive advantage. Our leadership team has deep domain expertise in card payments, analytics and fraud management having previously served in leadership roles with large card processors and banks across the globe.

Our Leadership Team

Quatrro Processing Services offers access to a bold leadership team with substantial expertise in payments and fraud management. Our team consists of seasoned executives with both sales and servicing experience covering complex card payment and fraud management needs.

Sriram Natarajan

Chief Operating Officer

Sriram is a seasoned professional with over 26 years of enormous experience in Risk Management and currently heads the Analytics, Risk Operations & Expert Solutions for Quatrro. Sriram has managed portfolios of Credit cards, Personal loans and Mortgages.

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Rajesh Dhuddu

Senior Vice President, Market Development Quatrro Processing Services

Rajesh Dhuddu has 19+ years experience in Telecommunications, Payments & Business Process Management domains. He has a track record of creating high performing cross functional and cross cultural teams across Sales & Marketing, Product Management

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Prakash Kirpalani

President APAC Processing Services

Prakash is a pioneer of India’s IT revolution and an industry veteran. He has been at the coalface of technology and financial services for 35 years. He is internationally acclaimed for his contribution to offshoring and eBusiness; and is passionate about payments.

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Roman Nazarewycz

Senior Vice President, Business Development

Roman Nazarewycz is Senior Vice President, Business Development for Quatrro Processing Solutions (QPS). Roman is responsible for Business Development efforts and strategic growth to deliver processing solutions and products to credit

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Ganesh Viswanathan

SVP & Chief Privacy Officer

Ganesh has over 29 years of experience in Engineering and IT & Services industry with diverse Management experience with specialization in IT, Total Quality Management, Risk & Compliance, Project Management, Strategic Planning and Supply

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K Praveen

Vice President - Operations

Business leader with 14+ years of management expertise in strategy setting and execution. Expertise in outsourcing domain with proficiency in team building, policy and procedure development, problem resolution using innovative and prudent solutions.

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