You expect more from your card processor. Better reporting, more value-added consulting, and turnkey solutions to help you maximize your revenue potential. Quatrro provides a comprehensive suite of customized payment processing solutions. We offer card processing (credit, debit and prepaid) via a next generation platform from VeriFone, the global-leader in POS hardware devices. Our card program offering includes ready-to-implement solutions tailor made and customized to your unique business needs.
Our offering has been designed to stretch beyond the existing to deliver you a powerful processing solution not available anywhere else in the market. Our strategic framework helps our clients to comply with new and evolving regulations, identify and mitigate fraudulent transactions while also plugging revenue leakage. With concrete Service Level Agreements (SLAs), transparent pricing and customized on-site visits, our card processing services cover the full spectrum; from plastic production and fulfillment, transaction routing and authorizations, contact center servicing and back-end fraud management.
Our certified, state-of-the-art production and mailing partners are streamlined for fast, efficient turnaround. We personalize and fulfill both inventory and custom designed plastics in a completely secure environment. Our inventory of plastics requires no pre-purchase or inventory management on your part. We offer magnetic stripe, contact, contactless and dual-interface cards for any traditional or EMV card program. We also help you combat non-receipt/mail intercept fraud by tracking and re-mailing undeliverable plastics. Excite your cardholders with innovative designs that get noticed and create top-of-wallet status.
Our PAYware CMS solution by VeriFone not only consolidates and supports all aspects of card management, risk assessment, payment authorization, clearing and settlement but it also complies with all regulatory requirements and industry mandates such as Credit Card Accountability Responsibility and Disclosure Act (Card Act), PCI DSS and EMV. Unlike other legacy platforms, this customizable platform can run all your card products from one single platform for better efficiency and comprehensive reporting. The platform can also be integrated with your mPOS system for smart phones or tablets.
Convert shoppers into loyal customers with our loyalty rewards program. Our point based offers and Merchant Funded rewards drive repeat business since rewards cardholders outspend the non-rewards cardholders twice over. With Quatrro Processing Services, the accountholders can get access to early bonus awards, sign-up bonuses, anniversaries, product usage and so much more. The cardholders can ‘household’ their cards for even better rewards on merchandise and cash back.
Our real-time dashboard tool for reporting allows easy access to extensive reports 24 hours a day, 7 days a week. The tool can be accessed by multiple users with restrictive access according to their roles; who can track sales trends, monitor payment activity, pull previous statements and authorization records in stunning visual displays. The users can also access transaction history and chargebacks. Track those metrics most important to you and view them with our anywhere-anytime delivery model.
Innovative solutions are essential to driving engagement among cardholders. While the plastic card has remained unchanged for decades, the services available to cardholders have expanded exponentially to meet changing demands. Our cardholder-level solutions deepen cardholder loyalty, promote your brand and will help you meet changing customer demands now and well into the future.
eStatements: Our futuristic e-statement designs will surely entice your customers. The e-statements is no longer used for just checking the account statements, it is an engagement tool that uses encrypted interactive PDFs equipped with drill-down views for cardholder’s data, and clickable marketing content for issuers. Cardholders can view card spend by categories, and even pay their bill through the statement itself. Statements can be completely branded with the issuer’s look and feel and location of marketing offers and rolling banners can be customized. Turn your statements into an exciting engagement tool with Quatrro Processing Services.
Mobile: Mobile banking and payments is becoming table stakes. Our mobile solutions provide convenience for person-to-person (P2P) money transfers and m-payments. The multi layered authentication allows secure payment transactions by verifying the transfer and identity of each recipient. Our solution empowers mobile shopping with speed, security and simplicity. From m-payments at the Point of Sale (POS) to easier online checkout forms, our solution is your ticket to the fast moving mobile e-commerce space.
Having direct contact with your cardholders is a coveted relationship. Our contact center solution with over 15,000 dedicated professionals providing COPC certified in-bound customer care services, ensures that the customers are well taken care of. Our solution has over 1,200 Six Sigma trained professionals with over 90% of the operations management team Green Belt trained. Our partner adheres to the strictest standards of compliance. And with deep domain experience coupled with analytics, our solution is capable of handling cross-selling to help you win more business.
An approach of solely depending on technology to combat card fraud is not sufficient. Having the right technologies in place is critical. But effective fraud management requires people, process and technology. Our services build upon automated detection systems with expert fraud analysts who actively monitor your card transactions for better fraud detection. Our Fraud management a solution not only protects to your card portfolio, but extends across all portfolios. Real time reporting of fraud trends and alerts ensure loss prevention. For more information, please visit the
Fraud Management page.
Card programs need nurturing to flourish in the dynamic financial industry. Our customized marketing campaigns and P&L analytics drive higher card activation and usage. Our deep- domain expertise in analytics will transform reams of transaction data into useful and actionable business intelligence. Our team of experts can easily handle data mining, forecasting, predictive modeling, segmentation, regression and decision tree modeling – solutions that drive financial gain and impact to the bottom line.